Terms of Service

RAG Studio provides a comprehensive AI platform that includes:

• Data Integration: Connect and manage various data sources including documents, databases, and web content
• AI Model Management: Access to multiple AI models and the ability to deploy custom configurations
• Application Development: Tools to build, test, and deploy AI-powered applications
• Enterprise Features: Security controls, user management, and compliance tools

• We strive to maintain high service availability but do not guarantee uninterrupted access
• Scheduled maintenance will be announced in advance when possible
• We reserve the right to modify or discontinue features with reasonable notice
• Service levels may vary based on your subscription plan

Our platform may integrate with third-party services and APIs:

• Third-party services are subject to their own terms and conditions
• We are not responsible for third-party service availability or performance
• Data shared with third parties is subject to their privacy policies
• You are responsible for ensuring compliance with third-party terms

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old or have parental consent to create an account
• One person or entity may not maintain multiple accounts without permission

• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• We recommend using strong passwords and enabling two-factor authentication
• We may suspend accounts that show signs of compromise or abuse

• You may terminate your account at any time through your account settings
• We may terminate accounts that violate these Terms
• Upon termination, your access to the service will cease immediately
• Data retention policies apply as outlined in our Privacy Policy

You may use our services for lawful business purposes including:

• Building and deploying AI applications for your organization
• Processing and analyzing your own data and content
• Integrating with your existing business systems and workflows
• Developing custom AI solutions for legitimate business needs

You may not use our services for:

• Illegal activities or content that violates applicable laws
• Generating harmful, offensive, or discriminatory content
• Attempting to reverse engineer or compromise our systems
• Violating intellectual property rights of others
• Spam, phishing, or other malicious activities
• Activities that could harm or disrupt our services

• You are solely responsible for the content you upload and process
• Ensure you have proper rights to all content you use with our services
• Comply with all applicable laws and regulations regarding your content
• We may remove content that violates these Terms or applicable laws

RAG Studio owns all rights, title, and interest in:

• The platform software, algorithms, and underlying technology
• Our trademarks, logos, and brand elements
• Documentation, training materials, and support content
• Any improvements or modifications to our services

You retain ownership of:

• Your original content, data, and intellectual property
• Custom applications and configurations you create
• Business processes and methodologies you develop
• Any modifications you make to your own content

By using our services, you grant us:

• A limited license to process your data to provide our services
• Permission to use anonymized, aggregated data for service improvement
• The right to display your company name as a customer (with permission)

We offer various subscription plans with different features and usage limits:

• Pricing is based on usage, features, and support levels
• Plans may include free tiers, paid subscriptions, and enterprise options
• All prices are subject to change with 30 days' notice
• Billing cycles are typically monthly or annually

• Payment is due in advance for subscription services
• We accept major credit cards and other payment methods as available
• Failed payments may result in service suspension
• All fees are non-refundable unless otherwise specified

• Subscription plans include specific usage limits
• Overage charges may apply for usage beyond plan limits
• We will notify you before applying overage charges
• You can upgrade your plan at any time to avoid overages