Security and compliance

Built so your data never has to leave.

Vectalk was designed for organisations that cannot afford to get AI wrong — banks, hospitals, manufacturers with customer data, government departments. Here is exactly what that means.

Certifications

ISO 27001:2022 — Information Security Management System
ISO/IEC 27001:2022 · Information security
Certificate no. ISMS/CCFB/0826
Issued by QCC (Quality Control Certification)
Valid until August 2029
ISO 42001:2023 — Artificial Intelligence Management System
ISO/IEC 42001:2023 · AI management
Certificate no. AIMS/C6C7/0826
Issued by QCC (Quality Control Certification)
Valid until August 2029

What never leaves your infrastructure

On your servers, your cloud or an enterprise instance, all of it stays on the infrastructure you choose.

Sensitive data is masked and encrypted before any AI model sees it, on every option. On your servers, your cloud or an enterprise instance, there is also no call to any public AI provider.

  • Your documents
  • Your embeddings and index
  • Your questions and answers
  • Your access rules and logs

Access and audit

  • Role-based and field-level access applied before retrieval
  • Masking of sensitive fields
  • Immutable audit log of every query, every retrieved passage, every answer
  • Exportable for internal audit or a regulator
audit.logImmutable
  • 10:42:07QUERYrole: finance · “Which invoices were paid above the contracted rate?”
  • 10:42:07ACCESSrole and field rules applied before retrieval
  • 10:42:08RETRIEVEVendor_Agreement_2024.pdf · page 14
  • 10:42:08MASKbank a/c masking…
  • 10:42:09ANSWERanswer with source · logged
1 entryExport

Rules, not judgement

Retention, residency, disclosure and sector rules (DPDP, RBI, SEBI, IRDAI, as applicable) are written as policy and enforced by a rule engine.

The AI never decides what is permitted; it works inside what is permitted.

Policy · rule engine
RetentionResidencyDisclosureSector rules
What is permitted
AI

Deployment options

Your servers

Installed in your own data centre. Your team controls the hardware, the network and who has access.

Your cloud account

Deployed in your own cloud account, with any provider, under your cloud contract and your access policies.

NeoPhoenix servers

Enterprise: a single-tenant instance for you alone. SaaS: our shared platform. NeoPhoenix runs and maintains both.

Same product, same rules, your choice.

In progress and planned

We will update this page when each is done; we do not list them as done before then.

  1. SOC attestationIn progress
  2. CERT-In empanelled VAPT report
  3. Formal SBOM

Ask us the hard questions on the briefing call.